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Kesempatan Kerja: Field Operation Team Leader - BANGKA (Pangkal Pinang):PT Home Credit Indonesia


Field Operation Team Leader - BANGKA (Pangkal Pinang) - PT Home Credit Indonesia


Field Operation Team Leader - BANGKA (Pangkal Pinang)

PT Home Credit Indonesia

Min 2 years (manager/Coordinator)

Multiple work locations Indonesia - Bangka Belitung - Bangka Indonesia - Bangka Belitung - Pangkal Pinang



Responsibilities :
   » Management of a team up to 15 people.
   » Hold team and individual meetings to review perfomance and manage productivity of the team.
   » Setting, monitoring and assessment of performance targets.
   » Planning capacity requirements.
   » Be on standby as per the defined working hours / shift and report in time to manager in case circumstances outside of the agent's control prevent him to join the shift work with provided tablet and significant application to process and log infromation about the cases assigned.
   » Provide first class service to customers in the field and focus on customer practice.
   » Receive, process and report on Home visit requests.
   » Receive requests for marketing material/POS Logistic and Information technology equipment delivery, provide receipts of hand over the material from POS.
   » Maintain SLA.
   » Report and escalate all processes and issues to Team manager 
   » Advance using MS. Office.
   » practice with managing documents and people.
   » practice with setting Service levels, KPIs and thresholds.
   » Detailed expertise of assigned geography.
   » Flexible problem solving expertise

WORK LOCATION View larger map / directions View larger map


9/F Plaza Oleos, Jalan Tahi Bonar Simatupang No 53, Kebagusan Pasar Minggu, Jakarta, Indonesia


Average Processing Time

More Than 2 Weeks


Banking/Financial Services


Telephone No.

6221-2953 9655

Facebook Fan Page

Company Size

1001 - 2000 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Smart Casual Business


Medical, Loans, Dental, Sports (e.g. Gym), Parking, Bonus

Spoken Language





Home Credit Group is one of the largest European financial group and has just launched its business in Indonesia. Home Credit Group operates in 10 countries across Europe, Asia, and America and is a market leader in most of the countries Information technology operates in the field of banking and consumer finance.
PT Home Credit Indonesia has biggest intention in developing and improving the employee welfare by providing an attractive earnings package and an exciting bonus package to recognize best performance. We also offer international exposure in training and career opportunities which may lead to management positions within the group in the future. 
Being the number one in financing market share after just 4 years of operating in Indonesia, the business  is currently running in 16+ cities from Jakarta, Java, Kalimantan, Sumatra, Sulawesi & Bali. We are committed to grow continuously and touch as many customers as we can across Indonesia.


Home Credit Indonesia with only being 4 years in Indonesia has a lot to offer.
We are already number one in financing market share for consumer durables. Our people are recognized for their performance, are given development opportunities both inside the country and abroad, and we definitely give room for innovation.
It's not just work that you find here, we also care about the health of our employees. Various sport activities are available in sport centers. Different events to engage our employees are held and nit forgetting the society, we give back to communities to help them grow and be entrepreneurial.
So, what are you waiting for? Come and enjoy the ride with us!


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Bahasa persyaratan:
Pekerjaan jenis:
Gaji: Tidak disebutkan
Akademik gelar: Unspecified
Pengalaman (tahun): Tidak disebutkan
pekerjaan lokasi: Bangka , Bangka Belitung
perusahaan jenis majikan
Tanggal publikasi: 01/13/2018 / Viewed 20 times
Informasi Kontak
perusahaan: PT Home Credit Indonesia

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