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September 26 2018     EnglishEnglish    IndonesianIndonesian

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Penawaran: Resolution Leader:PT. Tetra Pak Indonesia


Resolution Leader - PT. Tetra Pak Indonesia


Resolution Leader

PT. Tetra Pak Indonesia

Min 5 years (Manager/adjunct Manager)

Indonesia - Jakarta Raya - Jakarta Selatan



Job Description
   » Working closely across functional teams locally and within the region to drive rapid and customer focused issue resolution.
   » Proactively monitor the progress of issues which are logged into an in-house quality system.
   » Escalating issues to the region’s specialist team, to take charge and monitor till the issue is contained.
   »  Securing proactive and regular communication to all stakeholders in the Tetra Pak Trading Company.
   » Securing deployment of appropriate Problem Solving Methodology (PSM).
   » Proactively monitoring agreed Quality Key Performance Indicators (KPI’s).
   » Consolidating into Tetra Pak’s Company Quality Dashboard structure, analyse gaps and propose improvement actions to the Quality council.
   » Securing implementation of Critical mandatory Kits and containment Solution kits.
   » Planning, leading and following-up on capcapability development activities in problem solving methodology and effective use of tools and train, support and coach individuals / teams to effectively apply problem solving methodology to issue resolution.
   » Actively participating in local and global network to ensure expertise is updated and ideas/issues are shared
   » Bachelor Degree or higher level in Engineering or Sciences related.
   » At least 7 years of customer facing practice and solid Project Management skill.
   » Working expertise of World Class Manufacturing, TPM, Problem Solving Methodology, Six Sigma, Continuous Improvement and best practice analysis.
   » Excellent interpersonal and communication expertise; and demonstrated prosperous capability to build positive partnerships, while working collaboratively with cross-functional teams.
   » Proficiency in English & Bahasa communications with strong in presentation, facilitation and influencing expertise.
   » Strong leadership abilities with capability to motivate virtual cross functional teams.
   » Able to work as Individual Contributor and travel upon business required

WORK LOCATION View larger map / directions View larger map


Jalan Warung Jati Barat, South Jakarta, Jakarta, Indonesia


Average Processing Time

More Than 2 Weeks


Heavy Industrial/Machinery/Equipment


Telephone No.

021 7917 8000

Company Size

51 - 200 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Business (e.g. Shirts)



Spoken Language

Bahasa Indonesia




Tetra Pak is the world's leading food processing and packaging solutions company. Working closely with our customers and suppliers, we provide safe, innovative and environmentally sound products that each day, meet the needs of hundreds of millions of people in more than 175 countries around the world. With more than 23,000 employees located in over 85 countries, we believe in responsible industry leadership abilities and a sustainable approach to business. Our motto, "PROTECTS WHAT'S GOOD​", reflects our vision to make food safe and available, everywhere.


At Tetra Pak we touch the lives of millions of people every day. Guided by our brand promise - PROTECTS WHAT'S GOOD - we strive to make a difference by protecting food, people and our futures. 


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Bahasa persyaratan:
Pekerjaan jenis:
Gaji: Tidak disebutkan
Akademik gelar: Unspecified
Pengalaman (tahun): Tidak disebutkan
pekerjaan lokasi: Jakarta Selatan , Jakarta Raya
perusahaan jenis majikan
Tanggal publikasi: 09/15/2018 / Viewed 29 times
Informasi Kontak
perusahaan: PT. Tetra Pak Indonesia

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