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October 17 2018     EnglishEnglish    IndonesianIndonesian

    pekerjaan detail

Penawaran: Account Support Manager (Engineer):IDMARCO.COM


Account Support Manager (Engineer) - IDMARCO.COM


Account Support Manager (Engineer)


Min 5 years (manager/Coordinator)

Indonesia - Jakarta Raya - Jakarta Selatan - Ariobimo Sentral



Job Job responsibilities:
   » Ensuring smooth implementation, execution of projects and immediate support for on-ground challenges
   » Training clients about all the features of the product to ensure the maximum utility & value add
   » Collaborating with various clients on daily/weekly/monthly basis to resolve their queries in terms of all aspects of the product
   » Providing product training sessions to the clients on regular basis
   » Communicating significant business information, providing structured feedback to senior management and making product suggestions internally
   » Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently 
   » Making sure of client sustaincapability along with identifying upselling and cross selling opportunities
   » capability to sustain in an environment full of field challenges Job Appropriate qualifications:
   » Bachelor's degree, with 2+ years of practice in handling field operations at ground level
   » knowledge of operational challenges in SaaS organization
   » hands on practice with Ms. Office (especially Power Point, Word, and Excel)
   » candidate should have flexibility & fast adaptive nature with a positive approach towards completion of assigned task
   » be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing
   » Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus
   » capability to meet aggresive deadlines and work under continual pressure


Average Processing Time

2 Days Fast


Consumer Products/FMCG


Telephone No.

021- 8066 8888

Facebook Fan Page

Company Size

51 - 200 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Casual (e.g. T-shirts)


Parking, Medical, Vision

Spoken Language





E-commerce has been an essential part of Indonesian customer lives this past few years, IDmarco comes as a solution for them. is the pioneer of B2R (Bussiness to Retail) e-commerce, a wholesale FMCG e-commerce in Indonesia by building a reliable platform, empowering intergrated ecosystem, and delivering excellent services.


Are You The One?
   » Think beyond the box and cherish new ideas
   » Proactively seeking new frontier
   » Strive for continuous improvement, in pursuit of excellence Integrity
   » Sincerity and perserverance
   » Uphold legal and ethical norms
   » Embrace social responsibility for sustainable development consist of professional team members with different background who excelled in their respective field.



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Bahasa persyaratan:
Pekerjaan jenis:
Gaji: Tidak disebutkan
Akademik gelar: Unspecified
Pengalaman (tahun): Tidak disebutkan
pekerjaan lokasi: Jakarta Selatan , Jakarta Raya
perusahaan jenis majikan
Tanggal publikasi: 10/12/2018 / Viewed 12 times
Informasi Kontak
perusahaan: IDMARCO.COM

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