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December 16 2018     EnglishEnglish    IndonesianIndonesian

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Tawaran Pekerjaan: Customer Support Agent (Information Technology Base):PT Web Media Technology Indonesia

Deskripsi:

Customer Support Agent (Information Technology Base) - PT Web Media Technology Indonesia

 

Customer Support Agent (Information Technology Base)

PT Web Media Technology Indonesia

Min 1 year (Less than 1 year practice)

Indonesia - Yogyakarta - Sleman

 

JOB DESCRIPTION

Job detail
Customer Success Agent is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
 
Requirements
   » Min Diploma in any field (IT field is a plus).
   » Have a set of expertise customer oriented, good communication skill, confidence, friendly, good in negotiation.
   » Having expertise in the domain, hosting, blog, and website will be valued.
   » English skill will be a plus advantages:
   » Free Meal
   » Free beverages
   » Upsell Incentive
   » Midnight Shift Incentive
   » Holiday Incentive
   » Fun Outing 
   » Free one domain-hosting-VPS
   » Free Parking
   » Sports community
   » Attractive income
   » Education Support
   » BPJS 
   » Learning program (courses, workshop, books, best practice sharing, cross function career)

WORK LOCATION View larger map / directions View larger map

Address

Jalan Monjali, Sari Harjo, Special Region of Yogyakarta, Indonesia

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Registration No.

Niagahoster

Industry

Consulting (IT, Science, Engineering & Technical)

Website

http://www.niagahoster.co.id/karir

Telephone No.

0274-632 572

Facebook Fan Page

https://www.facebook.com/niagahoster

Company Size

51 - 200 Employees

Working Hours

Saturdays/Shift required

Dress Code

Casual (e.g. T-shirts)

Benefits

Medical, Sports (e.g. Gym), Parking, Free Meal, Fun Outing (Quarterly), Free bevarage, Free one domain-hosting-VPS

Spoken Language

English

COMPANY PHOTOS

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COMPANY OVERVIEW

Niagahoster (PT Web Media Technology Indonesia) is a part of multinational Information technology companies Hostinger International, Ltd., which has served millions of customers around the world. Our vision is to enable million of people around Indonesia to unlock the power of the internet by giving them the tools to learn, create, and grow. We now cordially invite passionate young people who can build a good online brand reputation as Community Relation. 

 
Product & Services
   » Website Development and Management www.niagaweb.co.id
   » Website Hosting www.niagahoster.co.id

WHY JOIN US?

Our vision is to enable millions of people around the globe to unlock the power of Internet and give them the empowerment to learn, create and grow. To achieve our vision, we have a set of company values that we hold strongly in our business. Our company values are behaviours and expertise valued in our fellows collegues:
Customer Obsession
The customer is always our starting point. We broadly research and strive to understand our customers better. We work eagerly to gain and keep customer trust.
Lgain and Be Curious
Learning is in our blood - we are always absorbing and analyzing new information. That concentrated expertise is then used to excel our work. Information technology is important for us to discover new prospects and explore innovative opportunities.
Hire and Develop the Best
We recognize and welcome outstanding, talented people with a huge potential. To suffice their needs, we move them all over the organization. Our leaders grow leaders and they take upon the function of mentoring them with great importance. Terrific colleagues = Great workplace!
High performance
We strive for the highest standards, and many may think these standards are excessively high. We raise the bar to continue the growth and deliverance of high-quality service at the price nobody can beat.
Freedom & Responsibility
We are responsible people: self-motivating, self-aware, self-disciplined, and self-improving. We act like leaders, and we don’t wait or want to be told what to do. We pick up trash lying on the floor. We love freedom for our actions, and we definitely deserve it.
We are focused
The better we understand our business goals and how to get there, the more effective and precise our objectives are and the easier Information technology is to achieve them. The same with the results. By taking responsibility to focus on key objectives, we identify when and where there is the biggest need to contribute accordingly.
Speed matters in business
Fast, efficient team work and rapid deliverance of changes is what drives us forward. We understand that many decisions are reversible. We value calculated risk. We are LEAN and Agile.
gain Trust
We listen attentively, speak honestly, and treat others with respect. We are self-critical even when doing so is embarrassing. We understand constructive criticism and welcome Information technology gracefully.
Dive Deep
We operate at all levels and stay attentive to the details. No task is beneath us. We are skeptical when metrics differ from reality. We are an Open company, so all data is openly available in order to make the right decision.
Disagree and Commit
We encourage discussions and constructive feedback. Every opinion is important and is likewise challenged. We vocally express disagreement in the manner of constructive criticism and chose not to maintain pseudo harmony in the team. Once a decision is made, we commit wholly and together work towards it.  
Deliver Results
We focus on the key inputs for our business and deliver them with the right quality and in a timely fashion.

Keterampilan:

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Bahasa persyaratan:
Pekerjaan jenis:
Gaji: Tidak disebutkan
Akademik gelar: Unspecified
Pengalaman (tahun): Tidak disebutkan
pekerjaan lokasi: Sleman , Yogyakarta
perusahaan jenis majikan
Tanggal publikasi: 11/12/2018 / Viewed 2 times
Informasi Kontak
perusahaan: PT Web Media Technology Indonesia


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