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June 20 2019     EnglishEnglish    IndonesianIndonesian

    pekerjaan detail


Penawaran: Helpdesk:TEXO.ID (PT Fintek Visi Nusa)

Deskripsi:

Helpdesk - TEXO.ID (PT Fintek Visi Nusa)

 

Helpdesk

TEXO.ID (PT Fintek Visi Nusa)

Less than 1 year practice

Indonesia - Jakarta Raya - Jakarta Pusat - Jl. Lap. Banteng Utara No.1

 

JOB DESCRIPTION

Listing description
   » Respond to questions via whatsapp group, email, or telephone
   » Providing technical assistance for questions or complaints
   » Troubleshooting networks and systems
   » Follow up on user complaints
   » Conduct escalation to related teams for uncommon questions or complaints Requirements:
   » Candidate must possess at least Diploma in Engineering (Computer/Telecommunication) or equivalent.
   » Required language(s): Bahasa Indonesia, English
   » Freshgraduate are welcome to apply
   » Required Skill(s): troubleshooting, software & hardware, Communications, Ticketing
   » Preferably Staff (non-management & non-manager) specialized in Technical & Helpdesk Support or equivalent.
   » Wiliing to work at special hours (shifting)
   » Service Oriented
   » Detail oriented
   » Excellent Service Benefit:
   » Fullpackage Insurance (for family)
   » BPJS Ketenagakerjaan
   » BPJS Kesehatan
   » WellBeing Program
   » Learning & Development Program
   » New Career Path
   » Cozy workplace
   » Paid for company trip
   » Parking
   » Working Remotely (located on quota)
   » Flexible Hours
   » many more

WORK LOCATION

Address

CoHive Pos Indonesia, Jl. Lap. Banteng Utara No.1, Ps. Baru, Sawah Besar, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10710

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Registration No.

31.474.672.8-013.000

Industry

Computer/Information Technology (Software)

Website

https://texo.id/

Facebook Fan Page

https://www.facebook.com/texo.id

Company Size

1 - 50 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Casual (e.g. T-shirts)

Benefits

Medical, Education support, Dental, Parking

Spoken Language

Bahasa Indonesia

COMPANY PHOTOS

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Office life
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COMPANY OVERVIEW

TEXO.ID is a tech-savvy start-up that focus on providing a robust payment ecosystem in Indonesia so that the society can choose to use any payment channel on any online & offline merchants without any hassles.
 
Redefining Payment The Way Information technology Should Be
Think again, since the beginning of civilization, we either pay by exchanging goods, using gold, banknotes, or electronic payment which emerges today. However, we still depend on bringing something to make payments, whether it’s card or smartphone. What if we can do better?
 
Think Outside Your Wallet
A proverb says that children must be better than their parents. Information technology sounds logical but do we really embody that principle?
Let's start asking questions: Why do we use the same payment method as our grandfather's era? Why limit ourselves with what’s already there, i.e. cash, card, and QR?
Equipped with a powerful cognitive capacity, we actually have the opportunity to wield the marvel of existing technology to significantly improve these legacy payment systems.
 
OUR VISION
To Weave a New Digital Payment Web that Enrich Human's Life
Look closer, can you really be alive without making transactions? Human has evolved until a point where the definition of being alive are tied to social activities. We aim to improve life by targeting the most essential substance in human civilization, and that's payment.

 
OUR MISSION
Transforming Transaction practice Through Cutting-Edge Technology.
   » Convert Indonesia into a true cashless society.
   » Cultivate the best to all of our associates & customers.
   » Provide a highly-secured and reliable payment system.
   » Harness the marvel of technology through passion, persistence, and creativity.

WHY JOIN US?

We believe that employees are our valuable asset and that everyone in our company is a key player in helping companies to reached the top of success. We are seeking for professionals who are motivated, dynamic, responsible and disciplined willing to go forward and join us and become one of our great teams.

Keterampilan:

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Bahasa persyaratan:
Pekerjaan jenis:
Gaji: Tidak disebutkan
Akademik gelar: Unspecified
Pengalaman (tahun): Tidak disebutkan
pekerjaan lokasi: Jakarta Pusat , Jakarta Raya
perusahaan jenis majikan
Tanggal publikasi: 06/13/2019 / Viewed 2 times
Informasi Kontak
perusahaan: TEXO.ID (PT Fintek Visi Nusa)


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