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Tawaran Pekerjaan: Front-End Developer- Global Internet Leader Account (Vietnamese Speaker):TDCXDeskripsi:Front-End Developer- Global Internet Leader Account (Vietnamese Speaker) - TDCX
Front-End Developer- Global Internet Leader Account (Vietnamese Speaker)TDCXMin 1 year (Junior Executive) Malaysia - Kuala Lumpur - Menera Shell, KL Sentral
JOB DESCRIPTIONWe are seeking for a Front End Developer to join our growing family. Come home and start your #BeHappier journey with TDCX today!Top reasons to work here: ● Attractive Remuneration (Fixed, variables & benefits) ● Comprehensive Insurance & Medical coverage ● Premium workspaces ● Career Development Program ● Fast Track Career Progression ● Walk A Mile – Job rotation & Enrichment ● Engagement & Recognition Programs like appreciation day, digitalized games and contest, free food day, raffles, birthday treats, anniversary gifts, and much more! ● Wellness & Health Program ● Diverse & Inclusion culture ● Employee Assistance Program (Counselling) ● Staff Appreciation & Recognition Programs What is your mission? As a Front End Developer, you will be working with our Global Internet Leader to deliver #happier customer practice. As part of our Web Development and Digital Marketing Team at our Kuala Lumpur office you will work in a diverse team of specialists from around APAC to intervene on delicate implementations with advertisers and webmasters to identify requirements for improving and deploying prosperous shopping and dynamic remarketing campaigns. You are also required to execute these job functions: ● To help sales teams in the region deploy leads, implement tags, optimize mobile ads performance, enable integration and troubleshoot issues that customers may have regarding their online ad campaigns. ● To engage in phone consultations with customers in which you will educate them on mobile website speed issues and guide them to fix issues where possible. ● Effectively consult or educate customers on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more) ● Provide customer service support with exceptional customer service as well as train, investigate and troubleshoot client along implementation by Hangouts ● Troubleshooting for conversion, remarketing, dynamic remarketing, and analytics. ● Any other tasks and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX. Who are we looking for? • Fresh graduates are welcome to apply • Candidate must possess at least a Bachelor’s degree in any field • At least 2 years practice in a customer service function OR practiced in coaching, training, or educating in a sales environment • Excited to work with evolving and emerging technology products • Excellent communication expertise in both English and native language • A deep knowledge of tag implementation on CMS platforms such as Drupal, Wordpress, Shopify, Magento, or Zencart • A strong track record of prosperously deploying, enabling and supporting Adwords, Analytics, Merchant Center, Tag Manager • capability to quickly lgain customer service software applications and customer process implementations (standard templates/processes) • capability to advise customers on web maintenance and have connected knowledge in HTML, CSS, PHP, Javascript • capability to consult or educate customers effectively on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more) Who is TDCX? We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan and Spain. We specialize in perfecting our client's customer practice and elevating their sales. We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients. Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia. JOIN US NOW! WORK LOCATION View larger map / directions View larger mapAddressMenara Axiata, No. 9, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala LumpurCOMPANY SNAPSHOTAverage Processing Time9 DaysRegistration No.555268-PIndustryCall Center/IT-Enabled Services/BPOWebsitehttp://www.tdcx.comFacebook Fan Pagehttps://www.facebook.com/tdcxgroupCompany Size2001 - 5000 EmployeesWorking HoursSupport: 9:00am – 6:00pm (Monday – Friday) Operations: Shift located on marketsDress CodeMonday – Thursday: Smart Casual, Friday: Sport AttireBenefitsMedical, Miscellaneous allowance, Dental, Sports (e.g. Gym), Vision, Incentive, Bonus and Commission Plan, Life-long Learning and expertise DevelopmentSpoken LanguageEnglish, Bahasa Malaysia, Mandarin, Language for native marketsCOMPANY PHOTOS»» » » » » » » » » » COMPANY OVERVIEWTDCX (formerly known as Teledirect Telecommerce) was founded in 1995 as a business process outsourcing (BPO) services in customer practice & Asia-Pacific's best-outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Hong Kong, Philippines, China, Japan & Spain.Over the years, we have evolved into an enabler of the digital economy, with more than 8,000 talented employees, empowering global brands in various industries. We deliver innovative customer practice solutions in: » customer service » content moderation » e-commerce » tech support » trust & safety » revenue generation » inside sales We remain as passionate as ever in applying a unique approach to people, process, performance and platform for our people and clients and are proud of our reputation for being a trusted partner to industry leaders.To date, we have won over 200 international, global and regional industry awards in recognition of our customer practice solutions, talent acquisition and work culture. We are also being recognized as Best Newcomer and Most Popular Graduate Employer in BPO & Shared Services by Malaysia's 100 Leading Graduate Employers Awards 2019. To make Information technology even happier, garnering these awards gave us the 27th rank in the Top 100 Leading Companies in the Country that Shape Our Future Leaders in Malaysia. WHY JOIN US?Work with The BestBuild your career with Asia-Pacific’s leading contact centre. We have won more than 200 industry awards earned over the past 20 years, including the prestigious Best Large Outsourced Contact Centre in Asia-Pacific. Build A Career Across Asia With strategic offices in Asia’s fastest growing markets, you will start your journey with our teams operating out of the heart of Malaysia at our KL Sentral and Menara Citibank offices. Lgain and Grow Our Career Compass will help you navigate your career with continuous training and development from the very beginning. We offer comprehensive training programmes. gain More Than Just a income You’ll receive an annually reviewed competitive remuneration package that includes your monthly income, incentives, allowance and a 12% contribution to the Employees' Provident Fund (EPF). With performance driven incentives you can gain even more than your monthly income. Join us for a chance to work with some of the top brands in our offices in Asia. Other advantages: » Team Bonding Activities » Employee Referral Fees » Paid Leaves » Healthy Lifestyle Programmes » International Exposure » Multicultural Diversity » Career Acceleration with Global Brands Keterampilan:
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