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Penawaran: Customer Service ( Jakarta ):PT Bank CTBC Indonesia


Customer Service ( Jakarta ) - PT Bank CTBC Indonesia


Customer Service ( Jakarta )

PT Bank CTBC Indonesia

Min 2 years (Staff (non-management & non-manager))

Indonesia - Jakarta Raya - Jakarta Selatan - Sudirman



Job Description :
   » Assist walk in costumer to fill in form, request and other information.
   » Account opening and closing.
   » Time deposit: receive, delivery and roll over.
   » Delivery of account, customer statement, giro/ cheque books, return checks.
   » Hold and release fund.
   » Answer walk in customers inquiry for balance checking, FX, and other routine account mutation.
   » Debit process for dormant and inactive account monthly if min balance insufficient balance.
   » To debite costumer account manually if customer balance insufficient for the dormant charges.
   » Receive and checking e-BCI, IB, ATM and other service channel.
   » Receive and checking application form of fax banking service.
   » Handle walk in customer complaint.  
   » Bachelor’s degree from a reputable university
   » 1-2  years of working practices as Customer Service in banking industry
   » Pleasant appearance, friendly and willing to help
   » Excellent communication and problem solving expertise
   » Able to speak English and  Mandarin fluently  is an additional advantage

WORK LOCATION View larger map / directions View larger map


Tamara Center 15-17th Floor, Jalan Jendral Sudirman, South Jakarta, Jakarta, Indonesia


Average Processing Time

More Than 2 Weeks


Banking/Financial Services


Facebook Fan Page

Company Size

201 - 500 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Business (e.g. Shirts)


Medical, Loans, Dental

Spoken Language

Bahasa Indonesia




PT. Bank CTBC Indonesia is a subsidiary of China Trust Banking Corporation (CTBC) Taiwan the largest private commercial bank in Taiwan that has been operated since 1966. Bank CTBC Indonesia was established in 1997 to support and enhance Taiwan-Indonesia business activities. Nowadays, Bank CTBC Indonesia have more than 400 employees with 11 offices network, spread over Jakarta, Bandung and Surabaya.

In order to support our commitment to be the best and the most prudent bank and to expand our business, We are seeking for best talent to fill in our vacant position include:


CTBC Financial Holding Co., Ltd. is the most international financial institution in Taiwan. Information technology has nine subsidiaries including CTBC Bank, CTBC Securities, CTBC Life Insurance, CTBC Insurance Brokers, CTBC Venture Capital, CTBC Asset Management, CTBC Investments, CTBC Security and Taiwan Lottery. CTBC Holding’s key subsidiary, CTBC Bank, was established in 1966. Information technology is the biggest credit card issuer, and also the most well-established and international privately-owned bank. At present, CTBC Bank has 147 branches all over Taiwan, and 100 overseas outlets (office, branch, subsidiary, branch of subsidiary) located in the U.S., Canada, Japan, India, Indonesia, the Philippines, Hong Kong, Singapore, Thailand, Vietnam, and China.


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Bahasa persyaratan:
Pekerjaan jenis:
Gaji: Tidak disebutkan
Akademik gelar: Unspecified
Pengalaman (tahun): Tidak disebutkan
pekerjaan lokasi: Jakarta Selatan , Jakarta Raya
perusahaan jenis majikan
Tanggal publikasi: 09/15/2023 / Viewed 3261 times
Informasi Kontak
perusahaan: PT Bank CTBC Indonesia

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